Privacy Policy

Space Care (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, website visitors, and service partners. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at spacecares.com or use our services.

By accessing our website or engaging our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Request a quote or consultation through our website forms
• Contact us by email, phone, or through our website
• Sign a service agreement or contract
• Create an account on our client or vendor portal
• Subscribe to communications or newsletters
• Apply for employment or a service partnership

This information may include your name, email address, phone number, business name, business address, facility details, and service preferences.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or search terms that brought you to our site

We collect this data through cookies, web beacons, and similar tracking technologies to improve our website experience and marketing efforts.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and service inquiries
• Provide, manage, and improve our property maintenance services
• Communicate with you about your account, services, and scheduling
• Send service updates, quality reports, and invoices
• Process payments and manage billing
• Operate and improve our client and vendor portals
• Analyze website usage to improve user experience
• Comply with legal obligations and enforce our agreements
• Protect against fraudulent or unauthorized activity

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Partners & Contractors: We may share relevant facility and contact information with vetted service partners and subcontractors who perform work at your property on our behalf.
• Technology Providers: We use third-party platforms for scheduling, billing, communication, analytics, and AI-powered operations tools. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

AI-Powered Services & Data Use

Space Care uses artificial intelligence and machine learning technologies to enhance the quality and efficiency of our property maintenance services. This includes AI-assisted quality audits, predictive scheduling, performance analytics, and automated workflow management.

Data processed by our AI systems may include facility condition information, service history, scheduling patterns, and operational metrics. This data is used solely to improve service delivery and is not sold to third parties. All AI processing is conducted through secure, contractually bound technology partners.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

We may use third-party analytics and advertising services (such as Google Analytics and Google Ads) that use their own cookies to collect information about your interactions with our website.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted data transmission, secure hosting infrastructure, and access controls for our internal systems.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: